Run 3× the jobs without 3× the admin.
FieldOps runs the customer comms, evidence capture and back-office paperwork between your dispatcher and your crew — sitting on top of ServiceM8, simPRO, AroFlo, Tradify or Fergus. Built deepest for the toughest compliance regime in AU field service: subsidy installers running solar, battery, heat pump and HVAC.
From job creation to customer review —
fully automated.
FieldOps handles every step of the job lifecycle. Your team dispatches, your agents update status, and your customers are notified — automatically at every milestone.
Job Created
Dispatcher creates a job manually or it's imported automatically from DataForce via the integration engine — no double entry.
Customer Notified
Confirmation SMS and email sent instantly with job details, scheduled date, time, and your company branding. Fully customisable templates.
Agent Dispatched
Agent sees the job on their mobile portal. Taps En Route — customer gets an "on the way" alert. No app download required.
Job Complete
Agent marks complete. Customer receives completion message and optional review request link. Job logged with timestamp and notes.
Everything your field team needs.
Nothing they don't.
FieldOps leaves invoicing, quoting and accounting to your existing tools — but customer comms, evidence capture and back-office paperwork are where we earn our keep. Subsidy installers also get a specialised compliance module (CER + VEU + ESS + REPS).
Scheduler Dashboard
Visual job list with real-time status. Inline agent assignment with workload view. Search, filter, sort. One-click job creation. Edit any field on any job — customer, time, location, agent — from a clean slide-out panel.
Agent Mobile Portal
Mobile-first, works on any browser — Android and iOS. No app download required. One-tap status updates: En Route, On Site, Completed. Call customer, navigate with Maps, add completion notes and photos from the field.
Automated Notifications
SMS and email at every job stage. Fully customisable templates per organisation. Variables: customer name, job type, date, time, company name, review URL. Confirmation, reminder, En Route, completion, and review request — all automated.
Data Integration Engine
Connect to DataForce, SimPRO, or any REST API. CSV import with drag-and-drop field mapping. Reuse saved mappings for repeat imports. Configurable cron schedule from every 5 minutes to daily. Run history with per-record logging.
Multi-tenant Admin Panel
Role-based access: Owner, Admin, Dispatcher, Agent. User management, job type configuration with icon and colour, notification template editor per channel. Each client organisation is fully isolated — one platform, many businesses.
Geocoding & Auto-routing
Every job is silently geocoded on creation — lat/lng captured and ready. The foundation for intelligent auto-routing by proximity is in place today. Week/month calendar view, VEU compliance documentation, and customer self-service portal on the roadmap.
Built for Australian subsidy installers
and the trades around them.
If your business dispatches field agents to residential properties under a government scheme or service contract, FieldOps was built for you.
Solar & Battery Storage
STC and battery rebate installers running multiple residential jobs per day. DataForce sync pulls jobs automatically — no manual entry.
HVAC & Air Conditioning
VEU (Vic) + ESS (NSW) + REPS (SA) subsidy HVAC, plus general AC installation and service. Nation-wide.
Electrical Contractors
Electricians delivering government-funded upgrades — VEU, ESS — with field crew tracking and automated customer notification.
Hot Water Heat Pump
Government rebate program installers needing automated booking confirmation and day-before reminders without manual follow-up.
Home Services & Property
Strata maintenance, body corporate, property management trades, facility-management contractors.
Insurance Restoration
Water, fire, mould, storm. Insurer-portal-friendly evidence packs, on-the-way customer texts, claim-ready job files.
See FieldOps in action
with a live demo
Try the full platform with sample data. No signup required.